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Article: About business during the year-end and New Year holidays

年末年始の営業について

About business during the year-end and New Year holidays

Thank you for always using moku.

Our online shop and main store will be open during the New Year holidays as follows:

Last business day of the year: 2024/12/29 (Sun) until 19:00 First business day of the new year: 2025/1/4 (Sat) from 11:00

Deadline for orders to be shipped this year: Until 9:00 on Saturday, December 28, 2024

Orders received after 9:00am on Saturday, December 28th, 2024 will be produced and shipped sequentially starting from January 4th, 2025.

Normally, your order will be shipped within 5 business days, however, depending on the volume of orders placed during the holidays, it may take longer than usual.
Also, Regarding inquiries received after 19:00 on Sunday, December 29, 2024 , We will respond to inquiries in order from January 4 , 2025 .

We ask for your understanding in advance for your understanding of the above.

There are only a few days left in this year.
We would like to express our sincere gratitude for your continued patronage this year.

Next year, all of our staff will continue to strive to provide you with services that will satisfy you, so we appreciate your continued support.

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