Contact us
If you have a problem with a product you are using and need a repair consultation, please contact us using this repair consultation form .
For inquiries other than repairs, please fill out the form below.
Reserved items are shipped by the scheduled shipping date. Non-ordered items will be shipped as soon as they are produced and packed. We are sorry, but we do not provide information on when your order will be shipped. We do not respond to questions such as “When will I receive my order? Please understand that we do not respond to questions such as “When will it arrive?
If there is an obvious omission, please contact us.
Some email addresses, such as carrier emails such as docomo, softbank, and ezweb, and some email addresses such as iCloud, do not receive automatic emails from the system due to security settings, so please register using an email other than the above.